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Napleton Buick GMC Crystal Lake

Reviews

See What Others Are Saying
About Napleton Buick GMC Crystal Lake

Dr Z
Dr Z
2 weeks ago
Eric, Allen and Brian were great to work with at Napleton, and I would recommend them to anyone looking to purchase a vehicle. Eric was extremely knowledgeable, and was able to explain all of the nuances and key features of the Audi Q3 we purchased!!! Highly recommend this dealership!
Brittanei Cain
Brittanei Cain
3 weeks ago
I had a wonderful experience at Napleton Downtown. My salesperson Eric was awesome! He made sure I was well taken care of. He didn’t pressure me and guided me through the whole process. I appreciated his patience , kindness and professionalism! I’d recommend this dealership and my salesperson Eric to any and everyone who is in need of a new car!
Corinne Lazaris
Corinne Lazaris
a week ago
This was the 1st time ever that I was seen as a person and not a dollar sign. Kyle is very knowledgeable and a kind person. Highly recommend this dealership. And a huge shout out to Stefani in finance!!! Will definitely buy another vehicle from here.
Shanice Sardin
Shanice Sardin
2 months ago
I had a great experience working with Yancy. Even though things didn’t work out the way we hoped, he truly went above and beyond to help me throughout the process. He was patient, professional, and genuinely did everything he could to get the best outcome. I really appreciated his honesty and effort. I would definitely recommend him to anyone looking for a car!
A clear, direct, and trustworthy scene focused on a vehicle trade-in at Napleton Downtown Chicago. A diverse customer (e.g., a male or female, any ethnicity, looking confident) is handing over the keys to their well-maintained pre-owned vehicle to a friendly, professional Napleton staff member (wearing clean, branded attire). The staff member accepts the keys with an open, transparent gesture, conveying a fair and honest exchange. The scene highlights the direct interaction and the physical representation of the trade-in, without any digital screens in focus. The background is a modern, clean dealership appraisal bay or outdoor lot, subtly showing other vehicles. The overall mood is practical, honest, and reassuring. Professional, crisp lighting, high resolution.

We'd Love to hear about your experience!

At Napleton Downtown, your satisfaction is our priority. Please take a moment to rate your experience with us. Your feedback helps us improve and provide top-notch service. We love hearing from happy customers, but if anything didn't meet your expectations, let us know. We're here to make things right and ensure your satisfaction. We look forward to serving you again.